If your 5th Gen iPod Video is not charging or being recognized by iTunes, you may need to replace the charging port.
Replacing the charging port in the 5th Gen iPod Video takes expertise, and we have the talent in house to quickly remove your old, damaged charging port and replace it with a brand new one. So if you have a 5th Gen iPod Video that does not charge or get recognized by your computer when plugged in, add this item to your cart and let us do the rest.
Note: Due to the complexity of this particular repair, there are times that the device will have to be restored/wiped of all data in order for it to work with this new part. Further, this particular repair takes about two weeks from the time your device arrives to the time it is repaired, not including testing and return transit from us back to you.
Note: If we find that your issue is still not resolved after this specific procedure has been completed, we will not be able to remove the new part that was just installed and then re-install your old original component, and as a result will not be able to credit your account for the new part that was consumed. We thank you in advance for your understanding of this potentially odd situation.
Note: We strongly recommend that you send your device to us for installation of your new charging port, but if you feel up to the challenge, and want to install the new charging port yourself, select the 'self-installation' option above, and we will send your charging port instead of expecting your device to be sent to us for repair. This tells us that you understand that there will be no tools or instructions with your charging port and you want to install the part yourself. However, if you really do want us to install the charging port for you, choose from our other options depending on your needs.
If sending in your device, please be aware that the amount of time it takes for us to address each device varies, but we strive for quick turnaround times in all cases. Our best estimate for your turnaround time will be included in the email you will receive when your device arrives in our facility to help set your expectations accordingly.
And we understand that our customers have different levels of urgency when it comes to shipping your order. That's why we offer several domestic same-day shipping options during check-out.
If you suspect your iPod has water or liquid damage, we suggest setting up an order for our repair evaluation as it’s possible that a battery alone will not solve the problems that you’re having.
Maintain the original investment in your iPod and purchase this battery today - No Sales Tax charged for orders billed outside of Texas!
To see all of our outbound shipping methods (shipping options from us to you) view our Shipping Methods page. If you wish to learn more about our inbound shipping options (how you can get your device to us so that we can work with it), please view our Guidance for Safe Shipping page.
